PAN India After Sales, Service Network


theres supposed to be an image here nothing theres supposed to be an image here

Bigfix Platform Highlights



Bigfix provides plug and play, ready to use After Sales support services by growing a Pan India network of service centers, equipped with our SaaS Application and supported by our team of domain experts.



officecare

Managed Services
  • We provide end-to-end support capabilities extending from customer relationship management to problem resolution.
  • Our clients include OEMs, E-commerce, Large Retailers and Assurance Companies.
  • We coordinate with partners & customers in local language and provide speedy resolution to support tickets.
  • Our logistics partner covers both forward and reverse logistics and is capable of reaching the remotest corner of the country.
  • We offer each of our alliance customers a single point of contact through a centralized project management team, consisting of: Account Manager, Service Manager, Client Coordinator, Partner Coordinator, etc..

Click to contact our team

Software as a Service (SaaS)

    We have developed Apps for our business clients. Some of the features include:

    1. Registration & Login
    2. KYC Onboarding
    3. Load Orders
    4. Manage & Approve Orders
    5. Technician Trip Tracking
    6. Pay for Orders
    7. API Integration
    8. Analytics & Reports
    9. Device Image Captures
    10. Reviews & Ratings

We have also developed apps for our Service Partners, End Customers and Admin Panel for centralised coordinations.




Our Service Partner Network
We have built a pan India network of service partners.
  • 800+ Authorized Service Centers representing all major brands to handle warranty repairs in every major State/District/City in India.
  • 1500+ Independent Service Centers to handle out of warranty repairs of consumers devices, electronic gadgets and computing devices.
  • 3000+ Individual technicians onboarded to perform doorstep installation and inspection services.
  • 18000+ pin codes covered, reaching every state/district/city/town in India.
  • Our Technicians are skilled, certified, and verified before deployment.
Search Partner