PAN India After Sales, Service Network

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Bigfix Platform Highlights

Bigfix provides plug and play, ready to use After Sales support services by growing a Pan India network of service centers, equipped with our SaaS Application and supported by our team of domain experts.


Managed Services
  • We provide end-to-end support capabilities extending from customer relationship management to problem resolution.
  • Our clients include OEMs, E-commerce, Large Retailers and Assurance Companies.
  • We coordinate with partners & customers in local language and provide speedy resolution to support tickets.
  • Our logistics partner covers both forward and reverse logistics and is capable of reaching the remotest corner of the country.
  • We offer each of our alliance customers a single point of contact through a centralized project management team, consisting of: Account Manager, Service Manager, Client Coordinator, Partner Coordinator, etc..

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Software as a Service (SaaS)

    We have developed Apps for our business clients. Some of the features include:

    1. Registration & Login
    2. KYC Onboarding
    3. Load Orders
    4. Manage & Approve Orders
    5. Technician Trip Tracking
    6. Pay for Orders
    7. API Integration
    8. Analytics & Reports
    9. Device Image Captures
    10. Reviews & Ratings

We have also developed apps for our Service Partners, End Customers and Admin Panel for centralised coordinations.

Our Service Partner Network
We have built a pan India network of service partners.
  • 800+ Authorized Service Centers representing all major brands to handle warranty repairs in every major State/District/City in India.
  • 1500+ Independent Service Centers to handle out of warranty repairs of consumers devices, electronic gadgets and computing devices.
  • 3000+ Individual technicians onboarded to perform doorstep installation and inspection services.
  • 18000+ pin codes covered, reaching every state/district/city/town in India.
  • Our Technicians are skilled, certified, and verified before deployment.
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