Device Care, Made Simple

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Bigfix Platform Highlights

We at Bigfix have grown a Pan India network of service centers and equipped them with our SaaS Application. This helps our partners to automate, professionalise and manage lifecycle of installation & repair orders.

Our Partner Network
  • 800+ Authorized Service Centers representing all major brands to handle warranty repairs in every major State/District/City in India.
  • 1500+ Independent Service Centers to handle out of warranty repairs of consumers devices, electronic gadgets and computing devices.
  • 3000+ Individual skilled, certified and verified technicians to perform doorstep installation and audit services.
  • 18000+ pincodes covered, reaching every state/district/city/town in India.
  • Our Technicians our skilled, certified, verified and deployed.

Alliance Partnerships
  • We provide end-to-end support capabilities extending from customer relationship management to problem resolution and reporting. Our clients include OEMs, E-commerce, Large Retailers and Assurance Companies.
  • We have developed a advanced CRM for customers to load, manage, track and pay for orders.
  • We coordinate with partners & customers in local language and provide speedy resolution to support tickets
  • Our logistics partner covers both forward and reverse logistics and is capable of reaching the remotest corner of the country.
  • We offer each of our alliance customer a single point of contact through a centralized project management team.

OEM Alliance - Asset Management Services

IMAC ( Install, Move, Add and Change)
Break-fix support services
Warranty fulfillment & AMC services
Buyback Audits

Trusted By

Terms Of Services
  1. Register & Login to our CRM portal.
  2. Upload KYC details to create your profile.
  3. Load unit/ bulk tickets to your account.
  4. Tickets posted by you will be assigned to one of our Repair Partner Technician for execution.
  5. Inventory of fast-moving spare parts can be maintained in our Chennai office.
  6. The cost of logistics, shipping material to partner will be claimed from the client (you).
  7. Bigfix to Invoice client immediately after order execution.
  8. Bigfix pays Partner Technician with 24hrs of order execution.
  9. Client will effect online payment within 2 days of Invoicing.
  10. Suggested Costing:Rs.1500 per Manday
Doorstep Installation & Repairs
App for B2B Collabarations
Quick Turnaround Time (TAT)
Largest network of service providers
Customized Service Level Agreement (SLA)
Well Defined Scope of Work (SOW)
Skilled, Certified and Verified Technicians
Fully Automated Workflow
Apps to Book, Manage, Track and Pay for Orders
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